1. Unlimited Services at Fixed Rate
You can be assured of all inclusive and continual IT (tailored) support without hidden cost at a pre-determined monthly rate.
2. Fast Response
We understand IT disruption will affect your business. At KOYU, we provide instantaneous remote support using latest available software, solving IT related issues with success rate exceeding 80% in shortest possible time. Our technical staff are on standby to provide same day site support when required.
3. Proactive Support Model
Our Proactive IT Support ensure minimal downtime to our customers by managing issues even before they appear. By continuously monitoring the performance and status of our customers’ IT system and by providing preventative maintenance we can identify and prevent issues at an early stage.